Email: Tracking Recipient Activity

To enable your D2L Email to track when recipients open your email messages, follow these steps:

  1. From inside your D2L Email, select Settings.
  2. Select the first checkbox for Track activity for messages sent to internal email addresses.
  3. Choose Save.
  4. Go to your Email Message List.
  5. Select your Sent Mail folder from the left menu and open any email message.
  6. On the right side of the message body, choose the link for View Recipient Activity.

A pop up window will show you a report on the date and time that email was opened by the recipient. If the email has not been opened by the recipient, the report will be blank.