Monthly Archives: January 2013

Unscheduled Desire2Learn Outage/Instability

Incident: An issue at Desire2Learn is impacting Vancouver Island University’s access to Desire2Learn.

End User Impact: End users are experiencing slow performance or are not able to access Desire2Learn.

Status: Desire2Learn believes they have identified the root cause to the performance issues. The solution requires that Desire2Learn be unavailable today, January 31st, for maintenance starting at 3:30pm.

We sincerely apologize for the impact this disruption may cause. We will follow up with further updates as they become available.

Unscheduled Desire2Learn Outage/Instability

Incident: D2L Network Operations Center (NOC) advises that an infrastructure event may be impacting access to D2L for clients.

End User Impact: End users not able to access their Learning Environment, or experiencing slow performance.

Status: SaaS Operations and vendors are fully engaged and working on this issue.

We sincerely apologize for the impact this disruption may cause.