Email: Tracking Recipient Activity
To enable your D2L Email to track when recipients open your email messages, follow these steps:
- From inside your D2L Email, select Settings.
- Select the first checkbox for Track activity for messages sent to internal email addresses.
- Choose Save.
- Go to your Email Message List.
- Select your Sent Mail folder from the left menu and open any email message.
- On the right side of the message body, choose the link for View Recipient Activity.
A pop up window will show you a report on the date and time that email was opened by the recipient. If the email has not been opened by the recipient, the report will be blank.