The CIEL Blog

VIU Learning Technologies Orientation for Students

We offer live webinars to introduce students to the learning technologies available at VIU, especially our online course platform VIULearn. Go to our Events Calendar to view the schedule and register for a live orientation webinar! Otherwise,

  • Are you unable to attend one of our live Student Technology Orientation webinars but still want to see what tools are available & how to get support?
  • Are you already familiar with these tools but want to refresh your memory on your own time?

Not to worry – we recorded the orientation for you! You can watch it whenever is convenient & as many times as you’d like.

Do you still have questions?

  • Look below for responses to some common questions about VIU learning technologies, and to find links to related resources
  • To attend a live webinar orientation (with opportunities to ask questions), go to our Events Calendar to choose a date

What does CIEL (The Centre for Innovation and Excellence in Learning) support?  

We support VIU students with learning technologies, including VIULearn, VIUTube, VIUBlogs (WordPress) and Zoom. 
Contact CIEL by email (LearnSupport@viu.ca) or phone (1-250-740-6179) for support with these tools.

How do I access VIULearn, VIUTube, and VIUBlogs?  

Step 1: Create your VIU Computer Account Password  

You use your VIU Computer Account password to login VIULearn, VIUTube, and VIUBlogs.

This page on the IT department’s website has steps to guide you through creating your account. If you have any difficulty creating your account, contact the VIU IT Helpdesk:

Step 2: Login

  1. Go to https://learn.viu.ca 
  2. Click Go to VIULearn to access VIULearn or VIUTube / Click Go to VIUBlogs to access that tool
  3. Use your Student Number as your username & your VIU Computer Account password to login
  4. (VIUTube only) Once you are logged in to VIULearn, click VIUTube at the top of the page to access that tool

Watch this video for a visual demonstration of logging in to VIULearn:

Use this link to view the video in another tab: https://viu.video.yuja.com/V/Video?v=677206&node=3196600&a=13677493

How can I prepare to use learning technologies at VIU?  

Register for the self-paced VIULearn Student Orientation 2023-2024 course in VIULearn 

Your instructors may use VIULearn for course content and activities. This orientation course is self-paced, and will show you how to navigate VIULearn to view content, adjust your settings, & complete activities. Follow the steps on this page to register for the VIULearn Student Orientation 2023-2024 course.

Download the Zoom application

Your instructors may use Zoom for class meetings. For the best experience, download the application for your phone, computer and/or tablet.

How can I access academic support or contact other support departments? 

Visit VIU’s Learning Matters site to access learning resources, and to find contact information for other support areas at VIU.

Why do I see information about VIU policies instead of my courses when I login to VIULearn?

Starting in Spring 2021, you will see a terms and conditions page when you login to VIULearn for the first time, or whenever terms and conditions are updated. Terms and Conditions were updated Summer 2023 so you may see this page even if you are a returning student.

You must accept the terms and conditions to access your My Home page & your VIULearn courses. Once you accept them, you will not see this page again until the policies change or a new semester has started.

Watch this video for more information:

Use this link to watch the video in another tab: https://viu.video.yuja.com/V/Video?v=665031&node=3183573&a=621210563

Changes to VIULearn Quizzes

VIULearn Quizzes have new default behaviours as of this fall. Watch out for these differences, especially if you are a returning student:

  • Quizzes with an enforced time limit now auto-submit at the end of the allowed time
  • New Timer and Pop-up Reminders to help you track your time
  • You can view quiz instructions from inside the quiz

Useful links & resources:  

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Meara Kimball