{"id":12280,"date":"2025-01-03T11:26:58","date_gmt":"2025-01-03T19:26:58","guid":{"rendered":"https:\/\/wordpress.viu.ca\/ciel\/?p=12280"},"modified":"2025-08-19T09:23:35","modified_gmt":"2025-08-19T16:23:35","slug":"student-orientation-to-viulearn-other-learning-tools-spring-2025","status":"publish","type":"post","link":"https:\/\/wordpress.viu.ca\/ciel\/2025\/01\/03\/student-orientation-to-viulearn-other-learning-tools-spring-2025\/","title":{"rendered":"Student Orientation to VIULearn &amp; Other Learning Tools &#8211; Spring 2025"},"content":{"rendered":"\n<p>We offer live webinars to introduce students to the learning technologies available at VIU, especially our online course platform VIULearn. <a rel=\"noreferrer noopener\" href=\"http:\/\/wordpress.viu.ca\/ciel\/events\/\" data-type=\"URL\" data-id=\"http:\/\/wordpress.viu.ca\/ciel\/events\/\" target=\"_blank\">Go to our Events Calendar<\/a> to view the schedule and register for a live orientation webinar! Otherwise,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are you unable to attend one of our live Student Orientation webinars but still want to see what tools are available &amp; how to get support?<\/li>\n\n\n\n<li>Are you already familiar with these tools but want to refresh your memory on your own time? <\/li>\n<\/ul>\n\n\n\n<p>We recorded the orientation so you can watch it whenever is convenient &amp; as many times as you&#8217;d like.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>PLEASE NOTE: The video below was recorded in Fall 2024 and some visuals have changed, including a recent redesign of the <a href=\"https:\/\/www.viu.ca\/\">VIU.ca<\/a> website<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed wp-block-embed-embed\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Student Orientation to VIULearn and other learning technologies\" width=\"500\" height=\"282\" src=\"https:\/\/viu.video.yuja.com\/V\/Video?v=1071194&#038;node=5701515&#038;a=57179724\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Do you still have questions?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Look below for responses to some common questions about VIU learning technologies, and to find links to related resources<br><\/li>\n\n\n\n<li><strong>To attend a live webinar orientation<\/strong> (with opportunities to ask questions), <a href=\"http:\/\/wordpress.viu.ca\/ciel\/events\/\" data-type=\"URL\" data-id=\"http:\/\/wordpress.viu.ca\/ciel\/events\/\" target=\"_blank\" rel=\"noreferrer noopener\">go to our Events Calendar<\/a> to choose a date and register<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What does CIEL (The Centre for Innovation and Excellence in Learning) support?&nbsp;&nbsp;<\/h2>\n\n\n\n<p>We support VIU students with learning technologies, including <strong>VIULearn<\/strong>, <strong>VIUTube<\/strong>, <strong>VIUBlogs <\/strong>(WordPress) and video conferencing in <strong>Microsoft Teams<\/strong>.&nbsp;Contact CIEL by email (<a href=\"mailto:learnsupport@viu.ca\">LearnSupport@viu.ca<\/a>) or phone (1-250-740-6179) for support with these tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do I access <strong>VIULearn<\/strong>, <strong>VIUTube<\/strong>, and <strong>VIUBlogs<\/strong>?&nbsp;&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Create your VIU Computer Account Password&nbsp;&nbsp;<\/h3>\n\n\n\n<p>You use your <strong>VIU Computer Account<\/strong> password to login VIULearn, VIUTube, VIUBlogs, and Microsoft Teams.<\/p>\n\n\n\n<p><a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=10209\" data-type=\"URL\" data-id=\"https:\/\/technology.viu.ca\/student-account\" target=\"_blank\" rel=\"noreferrer noopener\">This page on the IT department&#8217;s website<\/a> has steps to guide you through setting up your computer account password. If you have any difficulty with your computer account, contact the VIU IT Helpdesk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by email at <a href=\"mailto:StudentTechHelp@viu.ca\">StudentTechHelp@viu.ca<\/a><\/li>\n\n\n\n<li>through the <strong>Student Tech Help Chat<\/strong> on the <a rel=\"noreferrer noopener\" href=\"https:\/\/technology.viu.ca\" data-type=\"URL\" data-id=\"https:\/\/technology.viu.ca\" target=\"_blank\">IT website<\/a><\/li>\n\n\n\n<li>or call <strong>1-250-740-6300<\/strong> Monday to Friday, 8:00AM &#8211; 4:30PM&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Login<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li> Go to <a rel=\"noreferrer noopener\" href=\"https:\/\/learn.viu.ca\" target=\"_blank\">https:\/\/learn.viu.ca<\/a>&nbsp;<\/li>\n\n\n\n<li> Click <strong>Go to VIULearn<\/strong> to access VIULearn or VIUTube \/ Click <strong>Go to VIUBlogs<\/strong> to access that tool <\/li>\n\n\n\n<li>Use your Student Number as your username &amp; your VIU Computer Account&nbsp;password to login<\/li>\n\n\n\n<li>(VIUTube only) Once you are logged in to VIULearn, click <strong>VIUTube<\/strong> at the top of the page to access that tool<\/li>\n<\/ol>\n\n\n\n<p>Watch this video for a visual demonstration of logging in to <strong>VIULearn<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed wp-block-embed-embed\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Log in to VIULearn with Single Sign On\" width=\"500\" height=\"282\" src=\"https:\/\/viu.video.yuja.com\/V\/Video?v=677206&#038;node=3196600&#038;a=13677493\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">Use this link to view the video in another tab: <a href=\"https:\/\/viu.video.yuja.com\/V\/Video?v=677206&amp;node=3196600&amp;a=13677493\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/viu.video.yuja.com\/V\/Video?v=677206&amp;node=3196600&amp;a=13677493<\/a><\/figcaption><\/figure>\n\n\n\n<p>Here are our support pages with more detailed instructions for accessing each tool:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ciel.viu.ca\/pages\/sign\">Login to VIULearn<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ciel.viu.ca\/pages\/create-viutube-media\">Access VIUTube<\/a> (through VIULearn)<\/li>\n\n\n\n<li><a href=\"https:\/\/ciel.viu.ca\/pages\/get-started-viublogs\">Login to VIUBlogs<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How can I prepare to use learning technologies at VIU?&nbsp;&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Register for the self-paced <strong>VIULearn Student Orientation 2024-2025<\/strong> course in VIULearn&nbsp;<\/h3>\n\n\n\n<p>Your instructors may use <strong>VIULearn <\/strong>for course content and activities. This orientation&nbsp;course is self-paced, and will show you how to navigate VIULearn to view content, adjust your settings, &amp; complete activities. <a href=\"https:\/\/ciel.viu.ca\/pages\/viu-learning-technology-orientation-course\" data-type=\"URL\" target=\"_blank\" rel=\"noreferrer noopener\">Follow the steps on this&nbsp;page<\/a> to register for the <strong>VIULearn Student Orientation 2024-2025<\/strong> course.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Download the <strong>Microsoft Teams<\/strong> application &#8211; new this fall!<\/h3>\n\n\n\n<p>This is the first year that VIU is using <strong>Microsoft Teams<\/strong> for video conferencing! Your instructors may use Microsoft Teams for class meetings.<\/p>\n\n\n\n<p>Whether you are a new or returning student, we recommend that you <a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-teams\/download-app\" data-type=\"URL\" data-id=\"https:\/\/viu.zoom.us\/download#client_4meeting\" target=\"_blank\" rel=\"noreferrer noopener\">download the latest version of the Microsoft Teams app<\/a> on your phone, computer and\/or tablet, and check out the <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-log-in-to-microsoft-teams-ea4b1443-d11b-4791-8ae1-9977e7723055\" data-type=\"link\" data-id=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-log-in-to-microsoft-teams-ea4b1443-d11b-4791-8ae1-9977e7723055\">Microsoft Teams support pages<\/a>. Please download the app even if it already appears to be installed on your device. Some versions of Teams are only for personal use, or may be otherwise out of date.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Download Microsoft Teams and Login:<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Create your VIU computer account password. \n<ul class=\"wp-block-list\">\n<li>The IT department&#8217;s <a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=10209\">VIU Computer Accounts<\/a> support page has instructions.<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Setup <strong>2-Step Verification<\/strong> on your account. Here are some IT support pages with instructions and more information:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=2920\" data-type=\"link\" data-id=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=2920\">What is 2-Step Verification (2SV)?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=2916\" data-type=\"link\" data-id=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=2916\">How do I set up 2-Step Verification (2SV)?<\/a><br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-teams\/download-app\">Download the latest version of Microsoft Teams.<\/a><br><\/li>\n\n\n\n<li>Login using your official &#8220;<strong>my.viu.ca<\/strong>&#8221; email address and your <strong>VIU computer account password<\/strong>. \n<ul class=\"wp-block-list\">\n<li>VIU student email addresses use this format: <strong><code>preferredname.lastname@my.viu.ca<\/code><\/strong>&nbsp;(e.g.<strong> Jane.Doe@my.viu.ca<\/strong>). If you are unsure what your VIU email address is, please check your personal inbox for an email with those details or contact the IT department.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Meetings in Microsoft Teams<\/h4>\n\n\n\n<p><a href=\"https:\/\/support.microsoft.com\/en-gb\/office\/join-a-meeting-in-microsoft-teams-1613bb53-f3fa-431e-85a9-d6a91e3468c9#bkmk_join\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to learn how to join a Microsoft Teams meeting.<\/a> You will most likely join by clicking a <strong>meeting&nbsp;link&nbsp;<\/strong>that your instructor has shared with you.<\/p>\n\n\n\n<p>If you have used Zoom or other video conferencing tools in the past, the meeting controls available in Teams are very similar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chat:&nbsp;<\/strong>Read and write messages, share files<\/li>\n\n\n\n<li><strong>People:<\/strong>&nbsp;See meeting participants and their roles<\/li>\n\n\n\n<li><strong>Raise:<\/strong>&nbsp;Ask for attention without interrupting the meeting<\/li>\n\n\n\n<li><strong>React<\/strong><strong>:<\/strong>&nbsp;Display a temporary emoji reaction<\/li>\n\n\n\n<li><strong>More:<\/strong>&nbsp;Access other meeting tools and options (change the meeting view, turn on captions, etc)<\/li>\n\n\n\n<li><strong>Camera\/Mic:<\/strong>&nbsp;Click to toggle these devices on and off; the downward arrows open video and audio settings<\/li>\n\n\n\n<li><strong>Share:<\/strong>&nbsp;Share screen for presentations, etc<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2024\/08\/Teams_attendee_900x750_controls.png\"><img loading=\"lazy\" decoding=\"async\" width=\"984\" height=\"743\" src=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2024\/08\/Teams_attendee_900x750_controls.png\" alt=\"\" class=\"wp-image-11611\" srcset=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2024\/08\/Teams_attendee_900x750_controls.png 984w, https:\/\/wordpress.viu.ca\/ciel\/files\/2024\/08\/Teams_attendee_900x750_controls-300x227.png 300w, https:\/\/wordpress.viu.ca\/ciel\/files\/2024\/08\/Teams_attendee_900x750_controls-768x580.png 768w\" sizes=\"auto, (max-width: 984px) 100vw, 984px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How can I access academic support or contact other support departments?&nbsp; <\/h2>\n\n\n\n<p>Visit VIU&#8217;s <a href=\"https:\/\/learningmatters.viu.ca\" data-type=\"URL\" data-id=\"https:\/\/learningmatters.viu.ca\" target=\"_blank\" rel=\"noreferrer noopener\">Learning Matters<\/a> site to access learning resources and to find contact information for other support areas at VIU.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why do I see information about VIU policies instead of my courses when I login to VIULearn?<\/h2>\n\n\n\n<p>You will see a terms and conditions page when you login to VIULearn for the first time each academic year.<\/p>\n\n\n\n<p>You must accept the terms and conditions to access your My Home page &amp; your VIULearn courses. Once you accept them, you will not see this page again until the policies change or a new semester has started.<\/p>\n\n\n\n<p>Watch this video for more information:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed wp-block-embed-embed\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"New Terms and Conditions in VIULearn\" width=\"500\" height=\"282\" src=\"https:\/\/viu.video.yuja.com\/V\/Video?v=665031&#038;node=3183573&#038;a=621210563\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">Use this link to watch the video in another tab: <a href=\"https:\/\/viu.video.yuja.com\/V\/Video?v=665031&amp;node=3183573&amp;a=621210563\" data-type=\"URL\" data-id=\"https:\/\/viu.video.yuja.com\/V\/Video?v=665031&amp;node=3183573&amp;a=621210563\">https:\/\/viu.video.yuja.com\/V\/Video?v=665031&amp;node=3183573&amp;a=621210563<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Useful links &amp; resources:&nbsp;&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact <strong>CIEL <\/strong>for support with <strong>VIULearn<\/strong>, <strong>VIUTube<\/strong>, and <strong>VIUBlogs<\/strong>. <br>Open Monday-Friday <strong>9am-4pm<\/strong> barring stat holidays &amp; other university closure dates.\n<ul class=\"wp-block-list\">\n<li>Email: <a href=\"mailto:learnsupport@viu.ca\">LearnSupport@viu.ca<\/a><\/li>\n\n\n\n<li>Phone: 250-740-6179<br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/ciel.viu.ca\/pages\/student-support-page\" target=\"_blank\">CIEL Student Support Resources<\/a> for <strong>VIULearn<\/strong>, <strong>VIUTube<\/strong>, and <strong>VIUBlogs<\/strong><br><\/li>\n\n\n\n<li>Contact the <strong>IT department<\/strong> for support with <strong>other VIU technologies<\/strong>, including your VIU computer account &amp; email.<br>Open Monday-Friday <strong>8am-4:30pm<\/strong> barring stat holidays &amp; other university closure dates.\n<ul class=\"wp-block-list\">\n<li>Email: <a href=\"mailto:StudentTechHelp@viu.ca\">StudentTechHelp@viu.ca<\/a><\/li>\n\n\n\n<li>Phone: 250-740-6300<\/li>\n\n\n\n<li>Student Tech Help Chat: <a rel=\"noreferrer noopener\" href=\"https:\/\/technology.viu.ca\/\" target=\"_blank\">on their website<\/a><br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=10209#changing_or_resetting_your_password\" data-type=\"URL\" data-id=\"https:\/\/technology.viu.ca\/help\/create-student-account\" target=\"_blank\" rel=\"noreferrer noopener\">Create\/reset your <strong>student computer account password<\/strong><\/a> <br><\/li>\n\n\n\n<li><a href=\"https:\/\/ithelp.viu.ca\/TDClient\/169\/ITPortal\/KB\/ArticleDet?ID=10267\">Access your <strong>VIU email<\/strong><\/a><br><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/learn.viu.ca\" target=\"_blank\">Access <strong>VIULearn<\/strong>, <strong>VIUTube<\/strong>, and <strong>VIUBlogs<\/strong><\/a>&nbsp;<br><\/li>\n\n\n\n<li><a href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-teams\/download-app\" data-type=\"URL\" data-id=\"https:\/\/viu.zoom.us\/download\" target=\"_blank\" rel=\"noreferrer noopener\">Download the <strong>Microsoft Teams<\/strong> app<\/a><br><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-to-log-in-to-microsoft-teams-ea4b1443-d11b-4791-8ae1-9977e7723055\" data-type=\"URL\" data-id=\"https:\/\/support.zoom.us\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Microsoft Teams<\/strong> support pages<\/a><br><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/wordpress.viu.ca\" data-type=\"URL\" data-id=\"https:\/\/wordpress.viu.ca\" target=\"_blank\">Direct link to <strong>VIUBlogs<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We offer live webinars to introduce students to the learning technologies available at VIU, especially our online course platform VIULearn. Go to our Events Calendar to view the schedule and register for a live orientation webinar! Otherwise, We recorded the orientation so you can watch it whenever is convenient &amp; as many times as you&#8217;d [&hellip;]<\/p>\n","protected":false},"author":1437,"featured_media":7151,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-12280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/12280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/users\/1437"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/comments?post=12280"}],"version-history":[{"count":6,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/12280\/revisions"}],"predecessor-version":[{"id":12509,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/12280\/revisions\/12509"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/media\/7151"}],"wp:attachment":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/media?parent=12280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/categories?post=12280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/tags?post=12280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}