{"id":9778,"date":"2023-02-09T10:12:08","date_gmt":"2023-02-09T18:12:08","guid":{"rendered":"https:\/\/wordpress.viu.ca\/ciel\/?p=9778"},"modified":"2023-02-27T08:56:57","modified_gmt":"2023-02-27T16:56:57","slug":"difficult-conversations-in-the-classroom","status":"publish","type":"post","link":"https:\/\/wordpress.viu.ca\/ciel\/2023\/02\/09\/difficult-conversations-in-the-classroom\/","title":{"rendered":"Difficult Conversations in the Classroom"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-rich is-provider-embed wp-block-embed-embed\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Difficult Conversations in the Classroom\" width=\"500\" height=\"282\" src=\"https:\/\/viu.video.yuja.com\/V\/Video?v=813537&#038;node=4001707&#038;a=165757641&#038;autoplay=1\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>We\u2019ve all had (or worried about) that experience where the in-class discussion is lively and productive, until a student says something that upsets everyone.&nbsp; How to respond on the spot?&nbsp; How to mend the community that is your classroom after someone has said something \u2018out of line\u2019? Or, if the case allows, how to make this a \u2018teachable moment\u2019?&nbsp;<\/p>\n\n\n\n<p>The potential for tricky interactions is heightened in classes that deal with potentially controversial topics such as race, gender, politics or religion. But they can happen in any classroom because each student (and you yourself!) brings a whole lifetime of attitudes, perceptions of reality and biases to the classroom every day.&nbsp;<\/p>\n\n\n\n<p>Exploratory conversations with students are never without risk\u2014and arguably should not be.&nbsp; This blog and the conversation with colleagues to follow attempt to investigate what faculty can do to turn potentially harmful outbursts into \u2018teachable moments\u2019 for the whole class without damaging any student in the class.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Of course, context matters: what you teach, who your students are, your own background all play into how conversations will play out in your classroom. We can only talk generically about such moments in a blog. So our first advice is don\u2019t go it alone: get advice from faculty colleagues or from the folks at CIEL who can suggest ideas for your particular situation so that you can move forward with your class in a safe, responsive and nurturing way.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-center\"><blockquote><p>We teach as much by what we do, value and prioritize in the learning environments we create as by the information we impart.<br>&nbsp;<br>Our students may come away with a head full of facts about chemistry or economics. But they may also have learned more enduring lessons: that no one cares about them individually. Or that what matters most is the ability to out-argue others, rather than to really listen in an effort to try and understand one another. Or that no one seems equipped to deal with tough topics, so they never get dealt with.&nbsp; If we want to develop students and citizens with a capacity to learn we need to help them develop connections between the course material, each other, and the real issues in their personal and civic lives\u2026<br><\/p><cite>Bettina Kipp,<em> <\/em><strong><em>Start Talking<\/em><\/strong><\/cite><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Prepare Yourself and Your Students<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Preparing Yourself<\/h3>\n\n\n\n<p>The first step toward addressing difficult conversation lies in preparing yourself for them ahead of time. Practice thinking through potentially difficult classroom situations before they happen, then imagine how you might address them if you had all the time in the world to think about it.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Note that it is extremely difficult to identify biases we ourselves hold and they can rear their heads when we are in an emotionally charged moment in class.&nbsp; When you are imagining ahead of time what kinds of ideas and thoughts students may bring to the classroom, reflect on how you personally feel about such ideas. Doing this can help you plan ways of responding more calmly and effectively when your buttons are pushed in real time.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Preparing Your Students<\/h3>\n\n\n\n<p>The best way to forestall damage from difficult conversations is to start your course with students setting the rules for classroom conduct. On the first or second day of the class, tell your students that there will be lively discussions in class. Then ask them to think in small groups about how everyone should behave in a discussion.&nbsp; You will find that they come up with very similar kinds of rules as you would like.&nbsp; The beauty of it is that they came up with them, and so they do not feel \u2018imposed\u2019 but more like community norms that they have had a hand in designing.<\/p>\n\n\n\n<p>The process for creating a classroom contract for respectful behaviour can look like this:&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized is-style-default\"><a href=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2-1024x683.jpg\" alt=\"5 students with colored pencils huddled around a table writing ideas on poster paper. \" class=\"wp-image-9786\" width=\"768\" height=\"512\" srcset=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2-1024x683.jpg 1024w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2-300x200.jpg 300w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2-768x512.jpg 768w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture2.jpg 1070w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collect what the groups have said. You can do this on a board, on posters, in an online clipboard app\u2014whatever tool helps you get a good sense of what students are thinking and makes it visible to the whole class.&nbsp;<br><\/li>\n\n\n\n<li>Discuss the list with the whole class: which rules are the most important?&nbsp; Winnow it down to a manageable number of topics.&nbsp; Take notes of the conversation (or ask a student to do so)<br><\/li>\n\n\n\n<li>Discuss what the emerging rules actually mean.&nbsp; Students might say \u201ctreat people with respect\u201d. That\u2019s great, but what does that actually look like?&nbsp; Does it mean to come to class prepared? To listen? To get the quiet people to speak up? To avoid personal comments in discussion? Get the class to help define their terms.<br><\/li>\n\n\n\n<li>Write all this up as a classroom contract: take all of your notes home, write the rules up yourself, and put them back to the students for review and revision.<br><\/li>\n\n\n\n<li>Post the final result somewhere students will see. VIULearn is a great place to do that.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>The value of this process is that students now \u2018own\u2019 the rules of the classroom. As long as the teacher imposes the rules, students perceive that the teacher has to intervene in all instances.&nbsp; With community defined rules in place, students have a tool to talk with peers who are not following those rules: they now see their own responsibility in reminding their peers of the rules of conduct.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">During the Difficult Conversation<\/h2>\n\n\n\n<p>It\u2019s important not to shut down a student who has made an ill-advised comment because doing that can make them pull back and entrench them in a perspective that may not be useful for safe discussions.&nbsp;<\/p>\n\n\n\n<p>The faculty we know wish to have open, constructive conversations in class about critical topics that matter in the world. Constructively critical discussions take into account differing perspectives, explore the best evidence, and identify areas where there is legitimate room to disagree.&nbsp; <\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><em>One of our strongest convictions about discussion is that students learn to speak in critical and democratic ways by watching people in positions of power and authority model these processes in their own lives.<\/em><\/p><cite>Brookfield &amp; Preskill, <strong><em>Discussion as a Way of Teaching<\/em><\/strong><\/cite><\/blockquote><\/figure>\n\n\n\n<p>Faculty who engage in constructive discussions take students\u2019 perspectives seriously, explore them critically, and attend to the well-being of each student, all at the same time.&nbsp; Faculty who pull this off give students valuable tools for difficult conversations for the rest of their lives.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4-1024x547.png\" alt=\"A blue and red hand are shaking. Where their hands and fingers meet the hands change to a purple color. The hands have words such as welcome, cooperate, merge, connect, respect, relate to, communicate written all over.\" class=\"wp-image-9820\" width=\"1024\" height=\"547\" srcset=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4-1024x547.png 1024w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4-300x160.png 300w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4-768x410.png 768w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture4.png 1336w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>So what does a constructively critical conversation look like? Below is a process that can help you begin to think about how you might model these skills for your students.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Show Your Own Vulnerability<\/h3>\n\n\n\n<p>The first\u2014and sometimes the hardest\u2014thing to do is to show your own vulnerability as a teacher.&nbsp; If you feel uncomfortable with a comment that has been made in class, or see that other students are responding to a comment that has made them uncomfortable, it\u2019s time to name the feeling you are having and explain your discomfort.&nbsp; Naming your own feelings about what is happening humanizes you so you can be seen as a conversation partner, not an authority figure. You can say something like: \u201cOk, I\u2019m feeling a bit uncomfortable here, and I\u2019m wondering if others feel the same way.&nbsp; I\u2019m uncertain exactly how to move forward: I\u2019m concerned that your statement might be taken in ways you may not have meant and it could feel hurtful to some people.\u201d Stating your concern in ways that does not call out the student who made the comment but instead points out the potential damage it might do may help the student realize the import of their words.&nbsp; It also signals your solidarity with the students who have or might take offense before anyone jumps in to argue back and create an explosion. You have set a calm standard for the conversation by taking this approach.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Slow things down, explicitly take the debate seriously<\/h3>\n\n\n\n<p>When something emotional happens in the classroom, the best thing is to find a way to slow down so you can address the issue carefully.&nbsp; You could say something like: \u201cLet\u2019s take a bit of a break here.&nbsp; I see that this topic has raised a lot of issues and I see that we\u2019re hearing some strong opinions. But I\u2019m concerned that we\u2019re not taking the time to examine everyone\u2019s ideas during our discussions. Let\u2019s take this one step at a time: I\u2019d like each of you to take out a sheet of paper and take 3 minutes to write down what you think is happening here, and how we might move forward as a class in this discussion.\u201d&nbsp;<\/p>\n\n\n\n<p>Now you have given yourself time to think of key questions to ask during the ensuing discussion that allows students to have their say.&nbsp; Once students have taken the time to write (and possibly cool down) you can facilitate a discussion about what has just happened. Make sure students don\u2019t just complain, but that they are explaining what they think happened in ways that do not point fingers or lay blame.&nbsp;<\/p>\n\n\n\n<p>Reserve the \u2018how we might move forward for later in the discussion\u201d for later (see below).&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Restate the issue<\/h3>\n\n\n\n<p>You want to make sure students feel heard, so now restate the issue in ways that do not repeat the hurtful comment. You might say something like: \u201cSarah has been saying (state Sarah\u2019s issue). My understanding of what Sheila was saying is (state the idea behind the hurtful comment in the most positive well-intentioned way possible).&nbsp; So you can see that people don\u2019t always agree on things that seem really evident to others. How can that be?\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Give new information<\/h3>\n\n\n\n<p>The question you just asked opens the door to a brief lecture that lays out the actual facts of whatever the students are disagreeing about. Or it might emphasize the complexity of the issue that can lead to different opinions. The point is that your expertise in the field is now called upon to answer the question \u201chow can we legitimately disagree on this?\u201d&nbsp; Your answer might be that it\u2019s a grey area, or that many people don\u2019t have the facts and here they are.&nbsp; If it\u2019s a question of facts and evidence, you might end the short lecture with a statement something like: \u201cSo while it may look at first as if (restate Sheila\u2019s imperfect grasp of the facts without mentioning Sheila), the reality is actually quite different.\u201d&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reiterate the rules of conduct<\/h3>\n\n\n\n<p>Make sure to point students back to the class conduct contract.&nbsp; You might say something like \u201cI want to get back to the conversation we all heard a moment ago: When we\u2019re talking about controversial topics, it\u2019s OK if the conversation gets energetic. But we should all be remembering our class rules of engagement for discussion: careful listening, asking questions to learn more from one another, and no name-calling were key things we agreed on.&nbsp; Let\u2019s make sure we continue to abide by these rules, even if we\u2019re feeling a little emotional.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Involve the students in the solution:&nbsp;<\/h3>\n\n\n\n<p>Ask students what they wrote down about how the class should move forward. Maybe say something like: \u201cNow that you\u2019ve had a chance to think about it, did anyone see additional ways that we can move forward with today\u2019s discussion?\u201d&nbsp; Take notes of what students say. Once you have a set of ideas for moving forward, let the students know you will take all this advice into consideration for future classes.&nbsp; &nbsp;&nbsp;If, after this discussion, you\u2019re not sure what next steps to take, say something like \u201cThese are interesting and good ideas. I\u2019ll be looking for some additional resources that will help us ground this discussion for our next class.\u201d&nbsp; Then look for those resources and plan to present them at the beginning of the next class, taking care to use the best suggestions from the students.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image alignleft size-full\"><a href=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture5.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"714\" src=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture5.jpg\" alt=\"The image shows a profile outline of two faces facing each other. Words such as listen, open, thank, welcome, invite are written on the black outline of the faces. \" class=\"wp-image-9829\" srcset=\"https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture5.jpg 612w, https:\/\/wordpress.viu.ca\/ciel\/files\/2023\/02\/Picture5-257x300.jpg 257w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">After the Difficult Conversation<\/h2>\n\n\n\n<p>Make sure you don\u2019t try to handle everything on your own.&nbsp; Colleagues and folks at CIEL may have good ideas for you.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Check with Colleagues<\/h4>\n\n\n\n<p>Ask your colleagues what additional readings you could assign to give a clearer picture of the reality of the situation, how you might begin the next class period, and what you might say to the students involved when they are invited to your office.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Check with Students<\/h4>\n\n\n\n<p>In an email, separately invite the students who were central in the heated discussion to discuss the incident with you. Listen carefully and support each where you can.&nbsp; Make suggestions for future discussions in class and explain how you will ensure a space for constructive disagreement.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Context Matters<\/h4>\n\n\n\n<p>Some of what is contained here may not fit your style of teaching. Or it may be difficult to see how you would do this in your discipline. You might have concerns particular to your teaching context that are not addressed here. In this case, contact CIEL at <a href=\"mailto:learnsupport@viu.ca\">learnsupport@viu.ca<\/a> for a one-on-one conversation about your concerns.<\/p>\n\n\n\n<div style=\"height:44px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Learn More? <\/h2>\n\n\n\n<p><strong>Check out these additional resources: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cambridge University press Education, <a href=\"https:\/\/www.youtube.com\/watch?v=FjywmIOQUx0\">Preparing our Classroom Communities for Difficult Conversations<\/a> [Video: 12:10]<\/li>\n\n\n\n<li>Indiana University, <a href=\"https:\/\/citl.indiana.edu\/teaching-resources\/diversity-inclusion\/managing-difficult-classroom-discussions\/index.html\">Managing Difficult Classroom Conversations<\/a> [Webpage]<\/li>\n\n\n\n<li>John D. Vogelsang &amp; Sophia Mcgee, <a href=\"https:\/\/teach.ufl.edu\/wp-content\/uploads\/2016\/07\/Handbook-for-Facilitating-Difficult-Conversations2.pdf\">Handbook for Facilitating Difficult Conversations in the Classroom<\/a> [PDF, 8 pages]<\/li>\n\n\n\n<li>Vanderbilt University, <a href=\"https:\/\/cft.vanderbilt.edu\/guides-sub-pages\/difficult-dialogues\/\">Difficult Dialogues<\/a> [Webpage]<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group alignwide has-border-color has-secondary-color has-base-background-color has-text-color has-background has-link-color wp-elements-e8e50b69d0341ba51b33c7a365f7bf05 is-layout-flow wp-container-core-group-is-layout-cd1892f8 wp-block-group-is-layout-flow\" style=\"border-color:#d0006f;border-width:3px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group alignwide is-vertical is-layout-flex wp-container-core-group-is-layout-fc0e5e56 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h4 class=\"alignwide has-text-color wp-block-heading\" style=\"color:#d0006f\">Join a Conversation with Colleagues<\/h4>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<p>If you would like to learn more about difficult conversations in the classroom, we invite you to sign up for a round table conversation facilitated by CIEL.<\/p>\n\n\n\n<p><strong><strong>Difficult Conversations in the Classroom<\/strong><\/strong><\/p>\n\n\n\n<p>10:30 am &#8211; 12:00 pm, Friday, February 17, 2023<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-fill has-large-font-size\"><a class=\"wp-block-button__link has-base-color has-text-color has-background wp-element-button\" href=\"https:\/\/inviu.viu.ca\/training\/view.cfm?MenuID=10&amp;ID=2546&amp;CategoryID=23&amp;SessionID=3674&amp;section=register\" style=\"border-radius:0%;background-color:#d0006f;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\"><strong>Sign up through InVIU<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p>And, as always, we encourage you to <a href=\"https:\/\/ciel.viu.ca\/pages\/consultations\">contact us<\/a> for a conversation about this or any other teaching and learning topic.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all had (or worried about) that experience where the in-class discussion is lively and productive, until a student says something that upsets everyone.&nbsp; How to respond on the spot?&nbsp; How to mend the community that is your classroom after someone has said something \u2018out of line\u2019? Or, if the case allows, how to make [&hellip;]<\/p>\n","protected":false},"author":252,"featured_media":9851,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","footnotes":""},"categories":[243],"tags":[],"class_list":["post-9778","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conversations-with-colleagues"],"_links":{"self":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/9778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/users\/252"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/comments?post=9778"}],"version-history":[{"count":51,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/9778\/revisions"}],"predecessor-version":[{"id":9856,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/posts\/9778\/revisions\/9856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/media\/9851"}],"wp:attachment":[{"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/media?parent=9778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/categories?post=9778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/ciel\/wp-json\/wp\/v2\/tags?post=9778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}