{"id":1249,"date":"2022-09-08T12:39:20","date_gmt":"2022-09-08T19:39:20","guid":{"rendered":"https:\/\/wordpress.viu.ca\/learningtechstatus\/?p=1249"},"modified":"2024-09-25T12:44:40","modified_gmt":"2024-09-25T19:44:40","slug":"processing-failed-error-message-for-videos-uploaded-via-browser-capture","status":"publish","type":"post","link":"https:\/\/wordpress.viu.ca\/learningtechstatus\/2022\/09\/processing-failed-error-message-for-videos-uploaded-via-browser-capture\/","title":{"rendered":"Processing Failed Error Message for Videos Uploaded via Browser Capture"},"content":{"rendered":"\n<p>When using VIUTube&#8217;s Browser Capture application, users will get a Processing Failed error message after their browser capture videos have been uploaded to VIUTube. <\/p>\n\n\n\n<p>We do not currently have an estimated time of resolution, but technicians are working on finding and resolving the underlying issue. Thank you for your patience.<\/p>\n\n\n\n<p>In the meantime, please do not delete any videos that have failed to process.<\/p>\n\n\n\n<p>If you need to record a browser capture video while this issue is ongoing, please <strong>Download<\/strong> your browser capture video rather then clicking the Upload button. Once the video file has downloaded to your device, please upload the file to your VIUTube media library using the <a href=\"https:\/\/ciel.viu.ca\/pages\/upload-viutube\" target=\"_blank\" rel=\"noreferrer noopener\">standard uploading process. <\/a><\/p>\n\n\n\n<p>If you have questions, please contact learnsupport@viu.ca or call us at 250-740-6179.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When using VIUTube&#8217;s Browser Capture application, users will get a Processing Failed error message after their browser capture videos have been uploaded to VIUTube. We do not currently have an [&hellip;]<\/p>\n","protected":false},"author":2265,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","footnotes":""},"categories":[1],"tags":[],"class_list":["post-1249","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/posts\/1249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/users\/2265"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/comments?post=1249"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/posts\/1249\/revisions"}],"predecessor-version":[{"id":1250,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/posts\/1249\/revisions\/1250"}],"wp:attachment":[{"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/media?parent=1249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/categories?post=1249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.viu.ca\/learningtechstatus\/wp-json\/wp\/v2\/tags?post=1249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}