Scheduled Maintenance Wednesday September 11

We are pleased to report all systems are stable.

On Wednesday, September 11, 2019, the IT department will be performing a monthly update that will prevent on campus access to VIULearn, VIUTube, and VIUBlogs for up to 15 minutes at a time during the maintenance windows. Maintenance is scheduled from 6:00 am to 7:30 am and from 5:00 pm to 6:30 pm. For more information please see https://viu-it.statuspage.io/.

Users who are accessing our systems from home may experience challenges logging in if attempting to sign in during the maintenance window.

All Systems Stable

We are pleased to report that all systems are stable.

At this time, the VIUBlogs site wordpress.viu.ca is not accessible from the Eduroam WiFi network. If you are trying to access a VIUBlogs site from campus, please connect to the VIU Secure wireless network in order to access these sites.

VIUTube Media Unavailable

At this time, you may not be able to view media that is usually available on VIUTube. This is a result of a challenge with the recent update which our service vendor, Kaltura, is still working to fix. Videos which are embedded in VIULearn or on external websites should play as expected, though links may not function.

If you are looking for a specific media file, please send an email to learnsupport@viu.ca with as much detail as possible and we will provide you with a direct link to view your media file or an embed code so you can add that media to your course or website.

We apologize for the inconvenience.