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All Systems Stable

VIULearn is working well.  Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking some web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

 

Service Window – December 8th

VIULearn will be undergoing its monthly service window on December 8th, between 10pm and 4am.  The service will be unavailable for approximately 10 minutes at some point in this timeframe.  We apologize for any inconvenience.  Make sure you regularly save your work during this window.

D2L Issues Resolved

As of 10:15 PM, D2L reports that the outage has been resolved.  Please advise the CIEL at learnsupport@viu.ca if issues persist.  Thank you very much for your patience today.

Desire 2 Learn Experiencing Technical Issues

UPDATE Nov 28 8:oo PM PST: Desire2Learn is currently experiencing technical difficulties.

VIU users may be unable to, or may experience issues when when trying to access content, pages or items within courses. Your course materials and work are still intact; the connection to them is just not working at the moment.

Thank you for your patience during this issue.

Desire2Learn experiencing technical difficulties

UPDATE Nov 28 1:44pm PST: Desire2Learn has identified the problem in a storage device and is working to fix it. Next update within an hour.

ISSUE: Desire2Learn is currently experiencing technical difficulties.

VIU users may be unable to, or may experience issues when when trying to access content, pages or items within  courses. Your course materials and work are still intact; the connection to them is just not working at the moment.

Thank you for your patience during this issue.

All Systems Stable

All’s good in VIULearn.  New versions of internet browsers will not display mixed content, which is affecting your ability to see some content in VIULearn.  For more information, please click here.

Upcoming Maintenance Window

VIULearn (D2L) will undergo regular scheduled maintenance between 10pm and 4am on Sunday October 13th.  The service will not be down for the whole time so users in the system are reminded to keep saving any work they are doing in VIULearn.  Thank you for your understanding.

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