We are pleased to report that all systems are stable.
Month: June 2019
VIUTube Uploads Not Processing
VIUTube is now accessible. Videos can be played and shared as normal.
Media uploads are still not working as expected. We apologize for the inconvenience.
If you have questions or concerns, please contact us at learnsupport@viu.ca or call 250-740-6179.
VIUTube Not Accessible
Update: UBC is still working to resolve issues on their servers resulting in VIUTube (http://viuvideos.viu.ca) not loading at this time. Videos which are embedded in VIULearn or on external websites should now play as expected. We apologize for the inconvenience and will provide another update by 9:30 am Wednesday June 19.
VIUTube Unavailable
VIUTube is currently not available due to an outage on UBC’s servers where VIUTube media are stored. At this time there is no ETA for when this problem will be resolved. We apologize for the inconvenience.
Challenges with VIULearn in Chrome Browser
At this time we are experiencing a challenge that is preventing system dialogues and pop-ups from behaving as expected in VIULearn when using Google Chrome. If you are experiencing challenges with VIULearn at this time, please switch to another supported, modern browser (such as Firefox, Edge, Safari or Opera). We apologize for any inconvenience.
If you have questions or concerns, please contact us at learnsupport@viu.ca or call 250-740-6179.