Author Archives: Jacqueline Kirkham

All Systems Stable

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

VIULearn – Slow Loading

VIULearn may load slower than usual. Our vendor, D2L, is working to resolve the underlying challenge on their servers.

All other systems are currently stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

All systems stable

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

All Systems Stable


We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

VIUBlogs Scheduled Maintenance – Aug 28

We are pleased to report that all systems are stable.

VIUBlogs will be updated to WordPress version 5.5 on Friday, August 28, 8:30-9:00 am. Users may experience a brief (up to 15 minutes) interruption in service while the update is applied to their site.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

New VIULearn Login

Students and employees will now log in to VIULearn using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU login page. Once you sign in, you will be automatically sent to the page you were trying to access. 

If you have questions, please email learnsupport@viu.ca.

Scheduled Maintenance 4:00-4:30 pm July 23

Users may be unable to log in to VIULearn between 4:00 and 4:30 pm Thursday, July 23 while the IT department performs maintenance. If you need access to VIULearn during this window, please log in prior to 4:00 pm.

Students and employees will now log in to VIULearn using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU login page. Once you sign in, you will be automatically sent to the page you were trying to access. 

If you have questions, please email learnsupport@viu.ca.

New Login Process for VIULearn – July 23, 2020

A new login process will be implemented for VIULearn on Thursday, July 23. Students and employees will now log in using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU signin page. Once you sign in, you will be automatically sent to the page you were trying to access. 

Students and employees will continue to use their computer accounts, but will need to add viu\ before their username.

If you have questions, please email learnsupport@viu.ca