Author Archives: Jacqueline Kirkham

Systems Stable

We are pleased to report that VIULearn, VIUBlogs, and VIUTube systems are stable. Students should now be able to access their Student Record to reset their Student Computer Accounts if necessary.

For more details on the ongoing IT issue, please visit https://viu-it.statuspage.io/

VIU Computer Password Reset Not Available

IT is currently investigating a challenge with Web services on the server isapp.viu.ca and students.viu.ca. This challenge is preventing all students from accessing anything in their student record.

Until this issue is resolved, faculty, staff, and students will not be able to reset their VIU computer accounts. If you are having difficulty logging in to VIULearn, VIUBlogs, or VIUTube, you will need to wait until these services are restored before you will be able to reset your password. For the most current information on this outage please visit https://viu-it.statuspage.io/

Planned Network Outage – February 17-18

There will be a VIU-wide outage beginning at 8:00 am Sunday, February 17 and ending 8:00 pm Monday, February 18 . This outage will affect all VIU network systems including (but not limited to) VIULearn, VIUBlogs, and VIUTube. For full details and updates on the network status during any outage window, please see https://viu-it.statuspage.io/

An outage is also planned on Sunday, March 3 from 6:00 pm to 10:00 pm.

Planned Network Outage Feb 10, 8 am – 12 pm

There will be a VIU-wide outage beginning at 8:00 am Sunday, February 10, 2019 and ending Sunday, February 10 at noon. This outage will affect all VIU network systems including (but not limited to) VIULearn, VIUBlogs, and VIUTube. For full details and updates on the network status during any outage window, please see https://viu-it.statuspage.io/

Additional outages are planned from 8:00 am Sunday, February 17 to 8:00 pm Monday, February 18 and  6:00 pm to 10:00 pm on Sunday March 3.