Monthly Archives: February 2022

VIULearn Email Delivery Issue Ongoing

Students with Hotmail.com email addresses may not be receiving some emails sent or forwarded from VIULearn. Our vendor is continuing to investigate this issue. We apologize for any inconvenience.

If you have a Hotmail.com email on your Student Record, please check your internal VIULearn mailbox periodically for any missed emails or change your forwarding email in VIULearn. If you need help changing your email, please contact us at learnsupport@viu.ca or call 250-740-6179.

All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.

VIUBlogs Maintenance Complete

The maintenance to VIUBlogs is complete and all systems should be performing normally. If you notice any challenges with your VIUBlogs site, please contact learnsupport@viu.ca so we can assist you.

Continued Challenge with Email Delivery to Hotmail.com

Students who have Hotmail.com email addresses may continue not to receive email sent from VIULearn to their Hotmail email account. Our vendor is working to identify and resolve the underlying challenge. We apologize for the inconvenience.

If you have any questions or need help adjusting your email in VIULearn, please contact learnsupport@viu.ca.

VIUBlogs Scheduled Maintenance – Feb 11, 8:30-12:30

VIUBlogs will be undergoing scheduled maintenance on Friday, February 11, 2022. In order to avoid losing any work, please refrain from making changes to any VIUBlogs sites between 8:30 am and 12:30 pm. The VIUBlogs platform will  be completely unavailable for up to two hours during this maintenance window.  

VIULearn Challenge with Hotmail.com Email is Ongoing

Students who have Hotmail.com email addresses may continue not to receive email sent from VIULearn to their Hotmail email account. Our vendor is working to identify and resolve the underlying challenge. We apologize for the inconvenience.

If you have any questions or need help adjusting your email in VIULearn, please contact learnsupport@viu.ca.