Monthly Archives: May 2023

VIULearn Course Copy Issue Resolved

The challenge with copying course components in VIULearn is now resolved. Any Course Copy that was stuck in queue should now be complete. If you are still experiencing any challenges copying content from one course to another, please email for further assistance.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at

VIULearn Course Copy Not Processing

At this time we are working with our vendor to investigate a challenge with copying course content from one course to another in VIULearn. At this time we recommend that instructors do not try to copy course components until the issue is resolved. We apologize for the inconvenience.

If you need support with VIULearn, VIUTube, VIUBlogs, or Zoom, please contact us at