VIUBlogs was migrated to a new cloud hosting service on October 21. VIU students and employees can now log in with a VIU email and computer account password.
We are currently investigating some errors on the VIUBlogs site. If you encounter an error on VIUBlogs, please email learnsupport@viu.ca with the details of the page you were on, what you were trying to do and the error message you received.
We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Our main support line (250.740.6179) is now reliably receiving calls and voicemails.
If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Our main support line (250.740.6179) is not reliably receiving calls.
If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact us at LearnSupport@viu.ca or drop by in person at Room 511 in the Nanaimo campus library Building 305. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca
We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.
If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.
If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.
All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.
Access to Discover, VIULearn’s self-registration tool, has been restored. Users should be able to view and register for courses through Discover as usual.
Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.
If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.
If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.
All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.
Discover, VIULearn’s self-registration tool, is currently unavailable. Courses will not load and using the search feature results in a 404 error. Users cannot currently register in courses through the Discover tool.
Our vendor is aware of this issue and is working to resolve it. Please watch this space for updates. If possible, please wait for a resolution before registering in Discover courses.
If users urgently need to register in Discover courses, please contact learnsupport@viu.ca or the owner of the specific course to request access.
Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.
If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.
If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.
All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.
We are pleased to report that all systems are currently stable.
If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call 250-740-6179. We are available Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm PST.
We are pleased to report that all systems are currently stable.
If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call 250-740-6179. We are available Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm PST.
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