Author: Jacqueline Kirkham

There may be a brief outage on the iPeer platform today between 2:00 pm and 4:00 pm while the platform is updated. If you have any questions, please contact learnsupport@viu.ca

A new login process will be implemented for VIULearn on Thursday, July 23. Students and employees will now log in using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU signin page. Once you sign in, you will be automatically sent to the page you were trying to access. 

Students and employees will continue to use their computer accounts, but will need to add viu\ before their username.

If you have questions, please email learnsupport@viu.ca

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

VIUTube is currently unavailable due to an unforeseen issue. We are working with our vendor Kaltura to resolve this issue as soon as possible. This outage affects all users of VIUTube videos.

Access to videos, uploading and playback is currently unavailable.

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 or later before May 30 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Centre. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, of VIUTube, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

There will be scheduled maintenance on April 29 between 6:00 am and 7:00 am. During this window, users may not be able to access VIUBlogs.

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, of VIUTube, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.