Author: Jacqueline Kirkham

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

VIUTube is currently unavailable due to an unforeseen issue. We are working with our vendor Kaltura to resolve this issue as soon as possible. This outage affects all users of VIUTube videos.

Access to videos, uploading and playback is currently unavailable.

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 or later before May 30 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Centre. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, of VIUTube, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

There will be scheduled maintenance on April 29 between 6:00 am and 7:00 am. During this window, users may not be able to access VIUBlogs.

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, of VIUTube, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

The UBC servers where VIUTube is hosted will be undergoing scheduled maintenance from 9:00 pm to 11:00 pm on Monday, February 3, 2020 . Users may experience difficulty accessing VIUTube or VIUTube media during this window.

Users can no longer access VIULearn using Internet Explorer. If you are still using Internet Explorer as your primary browser, you will need to download an additional, supported browser in order to access any of your course content on VIULearn. Supported browsers include Chrome, Firefox, Safari, Edge, and Opera.

We are pleased to report that all systems are stable.