The old VIUTube platform (viuvidoes.viu.ca) is no longer in service. If you encounter any linked or embedded media that is displaying an error or pointing to the old site, please email CIEL at learnsupport@viu.ca with the URL of where that media is shared and a brief description so we can assist with updating that media.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

CIEL’s website (https://ciel.viu.ca) is continuing to experience some display issues. The site is fully functional, but menus and central landing pages on the site may display a list of links instead of the usual layout.

VIU’s IT department is working to resolve these challenges. We thank you for your patience and apologize for any inconvenience.

If you need support with finding information you would normally look for on our website, or with any of the tools we support including VIULearn, VIUTube, VIUBlogs and Zoom, please contact us by email at learnsupport@viu.ca or call 250-740-6179.

Pages are not loading as expected on the CIEL website (https://ciel.viu.ca). VIU’s IT department is working with relevant vendors and stakeholders to resolve these challenges. We thank you for your patience and apologize for any inconvenience.

If you need support with finding information you would normally look for on our website, or with any of the tools we support including VIULearn, VIUTube, VIUBlogs and Zoom, please contact us by email at learnsupport@viu.ca or call 250-740-6179.