Month: September 2023

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

The servers that support VIUBlogs will be undergoing scheduled maintenance on Wednesday September 27 between 6:00-8:00am. During this window, VIUBlogs may be unavailable for up to 15 minutes. Please save your work and log out of VIUBlogs prior to the maintenance window to avoid losing any work.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

Some instructors may notice that when they activate a course it still shows as Inactive in the My Courses area. To resolve this mismatch between the course tile and the course status, please clear cached images in your browser and reload your My Home page. We apologize for the inconvenince and are working with our vendor to solve the underlying issue.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.