VIULearn Course Tiles Not Updating

Some instructors may notice that when they activate a course it still shows as Inactive in the My Courses area. To resolve this mismatch between the course tile and the course status, please clear cached images in your browser and reload your My Home page. We apologize for the inconvenince and are working with our vendor to solve the underlying issue.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at

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