Users can begin using VIUBlogs again after the outage from 8:30 am – 2:30 pm on April 3, 2023. However, some users may continue to see intermittent error messages.
If you see the error “Error establishing a database connection” or “Updating failed” please refresh the page and your page should load as normal. We are continuing to investigate this issue. We apologize for the inconveneince.
In order to avoid losing any new content, we strongly recommend writing content in a word processing program and copying it into VIUBlogs rather than writing content directly in VIUBlogs.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.