Author: Jenna Auringer

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

VIUTube is currently unavailable due to an unforeseen issue. We are working with our vendor Kaltura to resolve this issue as soon as possible. This outage affects all users of VIUTube videos.

Access to videos, uploading and playback is currently unavailable.

Users can no longer access VIULearn using Internet Explorer. If you are still using Internet Explorer as your primary browser, you will need to download an additional, supported browser in order to access any of your course content on VIULearn. Supported browsers include Chrome, Firefox, Safari, Edge, and Opera.