We’re pleased to report all systems are currently stable.
Author: Jacqueline Kirkham
CIEL website issue
We are currently investigating a problem with the CIEL website. Users may experience slow loading times or timeout errors when trying to access ciel.viu.ca.
If you need support with VIULearn, VIUTube, VIUBlogs, iPeer or teaching using Teams, please contact us by email at learnsupport@viu.ca.
All systems stable
We’re pleased to report all systems are currently stable.
Intermittent connection errors
You may see an error when trying to log in to VIULearn or access a VIUBlogs site. If you see an error, please wait a minute and then refresh the page. Once you are able to log in to VIULearn your session will not be interrupted. To keep your session active, please make sure you are loading a page or completing an activity at least once every 2 hours.
For VIUBlogs, we strongly recommend not making changes until this issue is resolved. You may lose work if your connection is interrupted while trying to save changes.
We apologize for the inconvenience.
VIUBlogs scheduled maintenance, August 27
VIUBlogs will be undergoing scheduled maintenance on Wednesday, August 27 between 6:00 and 8:00 am. During this time VIUBlogs may be unavailable for up to 15 minutes.
Please do not make changes to your site during the maintenance window. Any changes made while the maintenance is ongoing may be lost.
Importing final grades from VIULearn to the SRS
We are currently investigating some instructors not seeing the option to import final grades from VIULearn to the final grade submission screen in the SRS. If you do not see the import grades option for your course, please email learnsupport@viu.ca with the full name of the course. We apologize for the inconvenience.
All systems stable
We are pleased to report that VIULearn, VIUTube, VIUBlogs, Teams and iPeer are currently stable.
All systems stable
We are pleased to report that all systems are currently stable.
VIUBlogs scheduled maintenance Aug 8
VIUBlogs will be undergoing scheduled maintenance onĀ Friday, August 8 between 8:00 to 10:00 am. During this time VIUBlogs may be unavailable for up to 15 minutes.
Please do not make changes to your site during the maintenance window. Any changes made while the maintenance is ongoing may be lost.
All systems stable
We are pleased to report that all systems are currently stable.