Author: Jacqueline Kirkham

Change to Student System Email in VIULearn

To fix an underlying issue, the system email for all users in VIULearn is now your VIU email. We recommend all students check their forwarding address and notification email address in VIULearn to make sure these are sending where you expect. If not, you can enter your personal address in your settings.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs Scheduled Maintenance, January 14

VIUBlogs will be undergoing scheduled maintenance on Tuesday, January 14 between 8:00-10:00 am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Teams, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUTube Maintenance 10-12

We are performing maintenance VIUTube between 10:00am and 12:00pm today, October 31. Logging into VIUTube directly via the App will be temporarily disabled while this work is being completed.

VIUTube access through the link in VIULearn will continue to work as normal. If you have any questions please contact learnsupport@viu.ca or call 250.740.6179.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUTube Scheduled Maintenance October 10 & 11

We will be performing scheduled maintenance on VIUTube between 6:00 am and 8:00 am on Thursday, October 10 and Friday, October 11. During this window some users may be logged out of the YuJa App or the Capture tool. In order to avoid losing work, please refrain from recording, uploading or editing media during this window. You will still be able to view existing media during this maintenance.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs Scheduled Maintenance Sept 9

VIUBlogs will be undergoing scheduled maintenance on Monday, September 9 between 7:00-9:00 am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Teams, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs Maintenance August 21

VIUBlogs will be undergoing scheduled maintenance on Wednesday, August 21 between 6:00-9:00am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

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