Author: Jacqueline Kirkham

Intermittent connection errors

You may see an error when trying to log in to VIULearn or access a VIUBlogs site. If you see an error, please wait a minute and then refresh the page. Once you are able to log in to VIULearn your session will not be interrupted. To keep your session active, please make sure you are loading a page or completing an activity at least once every 2 hours.

For VIUBlogs, we strongly recommend not making changes until this issue is resolved. You may lose work if your connection is interrupted while trying to save changes.

We apologize for the inconvenience.

VIUBlogs scheduled maintenance, August 27

VIUBlogs will be undergoing scheduled maintenance on Wednesday, August 27 between 6:00 and 8:00 am. During this time VIUBlogs may be unavailable for up to 15 minutes.

Please do not make changes to your site during the maintenance window. Any changes made while the maintenance is ongoing may be lost.

VIUBlogs scheduled maintenance Aug 8

VIUBlogs will be undergoing scheduled maintenance onĀ Friday, August 8 between 8:00 to 10:00 am. During this time VIUBlogs may be unavailable for up to 15 minutes.

Please do not make changes to your site during the maintenance window. Any changes made while the maintenance is ongoing may be lost.

All systems stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am to 4:00 pm, Monday to Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

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