Category: Uncategorized

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

Telephone Service Restored

Our main support line (250.740.6179) is now reliably receiving calls and voicemails.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

Telephone Currently Unavailable

Due to complications from a storm on November 19, our main support line (250.740.6179) is not reliably receiving calls.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact us at learnsupport@viu.ca We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUTube Maintenance 10-12

We are performing maintenance VIUTube between 10:00am and 12:00pm today, October 31. Logging into VIUTube directly via the App will be temporarily disabled while this work is being completed.

VIUTube access through the link in VIULearn will continue to work as normal. If you have any questions please contact learnsupport@viu.ca or call 250.740.6179.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUTube Scheduled Maintenance October 10 & 11

We will be performing scheduled maintenance on VIUTube between 6:00 am and 8:00 am on Thursday, October 10 and Friday, October 11. During this window some users may be logged out of the YuJa App or the Capture tool. In order to avoid losing work, please refrain from recording, uploading or editing media during this window. You will still be able to view existing media during this maintenance.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs Scheduled Maintenance Sept 9

VIUBlogs will be undergoing scheduled maintenance on Monday, September 9 between 7:00-9:00 am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Teams, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

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