Category: Uncategorized

We are currently investigating some instructors not seeing the option to import final grades from VIULearn to the final grade submission screen in the SRS. If you do not see the import grades option for your course, please email learnsupport@viu.ca with the full name of the course. We apologize for the inconvenience.

Our vendor has resolved the Pulse login issue and users should no longer receive an error when trying to login using the app. If you are still experiencing issues with the Brightspace Pulse app, please let us know at learnsupport@viu.ca.

Users may get an error when trying to log in to the Brightspace Pulse application. We are working with our vendor to resolve this issue and will have full services restored as soon as possible. Users can still login to VIULearn via a internet browser. We apologize for the inconvenience.

We are pleased to report that VIULearn, VIUTube, VIUBlogs, Teams and iPeer are currently stable.

We are pleased to report that all systems are currently stable.

VIUBlogs will be undergoing scheduled maintenance on Friday, August 8 between 8:00 to 10:00 am. During this time VIUBlogs may be unavailable for up to 15 minutes.

Please do not make changes to your site during the maintenance window. Any changes made while the maintenance is ongoing may be lost.

We are pleased to report that all systems are currently stable.

Interactive SCORM content in VIULearn will be unavailable for up to three hours beginning at 11:00 pm on Monday, August 4. All other content and activities will continue to function as normal during the maintenance window.

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Microsoft Teams meetings, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am to 4:00 pm, Monday to Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs will be undergoing scheduled maintenance on Wednesday, July 23 between 6:00 to 8:00 am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Teams, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250.740.6179. We are open 9:00 am to 4:00 pm, Monday to Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.