Issues viewing PDF’s and MS Office files in Content Preview

We are currently investigating an issue which is impacting users trying to view PDF and Microsoft Office files from within the D2L content preview. Some PDF and Microsoft Office files fail to load in the content window. As a workaround users can download the files and view them from their desktop. We are working with Desire2Learn to resolve this issue as soon as possible and will update the community once this has been resolved.

This entry was posted in VIULearn on by .

About Michael Paskevicius

Michael Paskevicius is a Learning Technologies Application Developer in the Centre for Innovation and Excellence in Learning. My role involves researching and deploying educational technologies, administering, developing and integrating elearning software and developing faculty competencies in the use of emerging technologies.

Leave a Reply