We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at firstname.lastname@example.org or call us at 250-740-6179. We are open 9:00 am – 5:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
If you experienced “Processing Failed” errors in VIUTube after a Browser Capture recording, your recordings should now have processed successfully. If you are still seeing any lingering challenges, please let us know.