Category: VIULearn

Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.

If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.

If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.

All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.

VIULearn Discover Tool Restored

Access to Discover, VIULearn’s self-registration tool, has been restored. Users should be able to view and register for courses through Discover as usual.

VIULearn Emails Not Delivered to Hotmail Addresses

Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.

If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.

If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.

All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.

VIULearn Discover Tool

Discover, VIULearn’s self-registration tool, is currently unavailable. Courses will not load and using the search feature results in a 404 error. Users cannot currently register in courses through the Discover tool.

Our vendor is aware of this issue and is working to resolve it. Please watch this space for updates. If possible, please wait for a resolution before registering in Discover courses.

If users urgently need to register in Discover courses, please contact learnsupport@viu.ca or the owner of the specific course to request access.

VIULearn Emails & Hotmail

Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.

If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.

If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.

All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.

Students with Hotmail.com email addresses may not be receiving system generated notification, assignment submission confirmation emails, and emails sent from other users from within VIULearn.

If you are an instructor who emails students through the Classlist tool in VIULearn, please consider sending any emails to your students from Outlook or through the Email Classlist function in the Student Record System.

If you are a student and need help changing your email to a different address, please contact us at learnsupport@viu.ca or call 250-740-6179.

All systems are otherwise stable. If you have questions or need support, please contact us by email or phone.

At this time we are experiencing a challenge that is preventing system dialogues and pop-ups from behaving as expected in VIULearn when using Google Chrome. If you are experiencing challenges with VIULearn at this time, please switch to another supported, modern browser (such as Firefox, Edge, Safari or Opera). We apologize for any inconvenience.

If you have questions or concerns, please contact us at learnsupport@viu.ca or call 250-740-6179.