Category Archives: Wordpress

VIUBlogs Scheduled Maintenance – Feb 11, 8:30-12:30

VIUBlogs will be undergoing scheduled maintenance on Friday, February 11, 2022. In order to avoid losing any work, please refrain from making changes to any VIUBlogs sites between 8:30 am and 12:30 pm. The VIUBlogs platform will  be completely unavailable for up to two hours during this maintenance window.  

VIULearn Challenge with Hotmail.com Email is Ongoing

Students who have Hotmail.com email addresses may continue not to receive email sent from VIULearn to their Hotmail email account. Our vendor is working to identify and resolve the underlying challenge. We apologize for the inconvenience.

If you have any questions or need help adjusting your email in VIULearn, please contact learnsupport@viu.ca.

VIUBlogs: Service Interruption April 28, 6:00 am – 7:00 am

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VIU IT will be performing important maintenance on April 28. VIUBlogs sites may be inaccessible for up to 30 minutes between 6:00 am and 7:00 am on Wednesday, April 28th 2021. Users will not be able to log in or view any VIUBlogs sites until after the maintenance is complete. IT recommends that users close VIUBlogs and not use that tool during the maintenance window.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call 250-740-6179. We are available Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm PST.

Scheduled Maintenance Wednesday September 11

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We are pleased to report all systems are stable.

On Wednesday, September 11, 2019, the IT department will be performing a monthly update that will prevent on campus access to VIULearn, VIUTube, and VIUBlogs for up to 15 minutes at a time during the maintenance windows. Maintenance is scheduled from 6:00 am to 7:30 am and from 5:00 pm to 6:30 pm. For more information please see https://viu-it.statuspage.io/.

Users who are accessing our systems from home may experience challenges logging in if attempting to sign in during the maintenance window.