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All Systems Stable

We are pleased to report that all systems are currently stable.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlogs Outage April 16

VIUBlogs is currently experiencing intermittent errors. We are working with IT staff to resolve the underlying issue. Some users may experience intermittent access to their site until the issue is fully resolved. An update will be posted once the issue has been resolved.

If possible, please refrain from trying to make changes to your site until the issue has been fully resolved. If you have any questions please contact learnsupport@viu.ca.

VIUBlogs Maintenance

VIUBlogs will be undergoing scheduled maintenance on Tuesday, April 16 between 10:00-11:00am. During this window, VIUBlogs may be unavailable for up to 15 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

VIUBlog Site Creation Unavailable

Users who have attempted to create a VIUBlog site recently may notice that their site has not been created correctly and they will not be able to navigate, create, or customize their newly created site.

To prevent further broken sites from being created we have disabled site creation. We apologize for the inconvenience and are working with IT staff to solve the underlying issue.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

Scheduled VIUBlogs Maintenance

VIUBlogs will be undergoing scheduled maintenance on Wednesday, December 6 between 8:00-9:00am. During this window, VIUBlogs may be unavailable for up to 30 minutes. To avoid losing any work, please avoid making changes during this window.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

Scheduled VIUBlogs maintenance September 27

The servers that support VIUBlogs will be undergoing scheduled maintenance on Wednesday September 27 between 6:00-8:00am. During this window, VIUBlogs may be unavailable for up to 15 minutes. Please save your work and log out of VIUBlogs prior to the maintenance window to avoid losing any work.

If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.

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