Category Archives: VIUTube

VIUTube Media Unavailable

At this time, you may not be able to view media that is usually available on VIUTube. This is a result of a challenge with the recent update which our service vendor, Kaltura, is still working to fix. Videos which are embedded in VIULearn or on external websites should play as expected, though links may not function.

If you are looking for a specific media file, please send an email to learnsupport@viu.ca with as much detail as possible and we will provide you with a direct link to view your media file or an embed code so you can add that media to your course or website.

We apologize for the inconvenience.

VIUTube Not Accessible

Update: UBC is still working to resolve issues on their servers resulting in VIUTube (http://viuvideos.viu.ca) not loading at this time.  Videos which are embedded in VIULearn or on external websites should now play as expected.  We apologize for the inconvenience and will provide another update by 9:30 am Wednesday June 19.

VIUTube: Possible Issue with Logging In June 21

VIU IT will be performing important maintenance on June 21. While this maintenance is happening, users may have difficulty logging in to VIUTube. This will only affect user logins to VIUTube. Media already uploaded to VIUTube and shared on other sites will continue to be available where linked or embedded during this maintenance. Media can still be accessed and uploaded from the VIUTube link inside VIULearn under Faculty Tools. We apologize for any inconvenience.