We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
VIUBlogs is currently experiencing intermittent errors. We are working with IT staff to resolve the underlying issue. Some users may experience intermittent access to their site until the issue is fully resolved. An update will be posted once the issue has been resolved.
If possible, please refrain from trying to make changes to your site until the issue has been fully resolved. If you have any questions please contact learnsupport@viu.ca.
We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Users can now create new sites on VIUBlogs. Thank you for your patience while we resolved this issue.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Users who have attempted to create a VIUBlog site recently may notice that their site has not been created correctly and they will not be able to navigate, create, or customize their newly created site.
To prevent further broken sites from being created we have disabled site creation. We apologize for the inconvenience and are working with IT staff to solve the underlying issue.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
VIUBlogs will be undergoing scheduled maintenance on Wednesday, December 6 between 8:00-9:00am. During this window, VIUBlogs may be unavailable for up to 30 minutes. To avoid losing any work, please avoid making changes during this window.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
We are pleased to report that all systems are currently stable.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
The servers that support VIUBlogs will be undergoing scheduled maintenance on Wednesday September 27 between 6:00-8:00am. During this window, VIUBlogs may be unavailable for up to 15 minutes. Please save your work and log out of VIUBlogs prior to the maintenance window to avoid losing any work.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
Some instructors may notice that when they activate a course it still shows as Inactive in the My Courses area. To resolve this mismatch between the course tile and the course status, please clear cached images in your browser and reload your My Home page. We apologize for the inconvenince and are working with our vendor to solve the underlying issue.
If you need support with VIULearn, VIUTube, VIUBlogs or Zoom, please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca or call us at 250-740-6179. We are open 9:00 am – 4:00 pm, Monday-Friday, except days of university closure. You can also find help resources at https://ciel.viu.ca.
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