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Scheduled Maintenance 4:00-4:30 pm July 23

Users may be unable to log in to VIULearn between 4:00 and 4:30 pm Thursday, July 23 while the IT department performs maintenance. If you need access to VIULearn during this window, please log in prior to 4:00 pm.

Students and employees will now log in to VIULearn using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU login page. Once you sign in, you will be automatically sent to the page you were trying to access. 

If you have questions, please email learnsupport@viu.ca.

New Login Process for VIULearn – July 23, 2020

A new login process will be implemented for VIULearn on Thursday, July 23. Students and employees will now log in using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU signin page. Once you sign in, you will be automatically sent to the page you were trying to access. 

Students and employees will continue to use their computer accounts, but will need to add viu\ before their username.

If you have questions, please email learnsupport@viu.ca

New Login Process for VIULearn – July 23, 2020

A new login process will be implemented for VIULearn on Thursday, July 23. Students and employees will now log in using Single Sign On. When you try to access VIULearn, you will be redirected to a VIU signin page. Once you sign in, you will be automatically sent to the page you were trying to access. 

Students and employees will continue to use their computer accounts, but will need to add viu\ before their username.

If you have questions, please email learnsupport@viu.ca

All Systems Stable

We are pleased to report that all systems are stable.

If you need assistance with VIULearn, VIUBlogs, VIUTube, or Zoom please contact the Centre for Innovation and Excellence in Learning at learnsupport@viu.ca. We are online Monday-Friday (excluding holidays) from 9:00 am to 4:00 pm and will get back to you as soon as possible.

All Systems Stable

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

VIUTube Currently Unavailable

VIUTube is currently unavailable due to an unforeseen issue. We are working with our vendor Kaltura to resolve this issue as soon as possible. This outage affects all users of VIUTube videos.

Access to videos, uploading and playback is currently unavailable.

All Systems Stable

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

All Systems Stable

All systems are currently stable.

If you are using Zoom for meetings or online class sessions, you will need to update your Zoom client to version 5.0 in order to continue using the software. Users on VIU-owned devices can find the update in the Software Center. Users on personal computers can install the latest version of Zoom from https://viu.zoom.us/download#client_4meeting

If you have any questions, please email learnsupport@viu.ca

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