Author Archives: Carl Butterworth

Service Maintenance Window

VIULearn will have its regular maintenance window on May 11th, between 11pm and 2am.  The service may be unavailable for up to ten minutes.  We apologize for any inconvenience.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Server Maintenance Window April 23rd

VIULearn will have a short server maintenance window on April 23rd from 9-9:30pm.  During this window you may experience a login issue.  We apologize for an inconvenience.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Intermittent Issues In VIULearn

April 16th @ 12:30 – All courses should be working normally.  Please report any ongoing issues or impairments to LearnSupport@viu.ca.  Thanks for your patience!

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Server Maintenance

Desire2Learn will be conducting routine server maintenance on Sunday April 13th between 10pm and 1am.  You may experience login issues for approximately 10 minutes during that window.  Our apologies for any inconvenience.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Server Maintenance

VIU will be conducting routine server maintenance on Tuesday April 1st at 10pm.  You may experience login issues for approximately 10 minutes on that evening.  Our apologies for any inconvenience.  This fix is to correct ongoing server issues which may cause your login to VIULearn to fail.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Intermittent Access Issues with VIULearn

VIU is currently experiencing server issues which may cause you login to VIULearn to fail.  If you are unable to log in please try again a few minutes later.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.

Server Maintenance March 5th and 9th

VIU will be performing firewall maintenance on March 5th at 10pm.  All internet traffic to and from VIU will be interrupted during this window.  IT apologizes for the inconvenience.  Desire2Learn will be performing routine server maintenance on March 9th between 10pm-4am.  VIULearn may be unavailable for up to 10 minutes during this time period.

VIU is currently experiencing server issues which may interrupt access to your online courses in VIULearn.  If you are unable to log in to access your online courses in VIULearn (Desire2Learn) please try again a few minutes later.

Please keep in mind that new versions of Firefox, Chrome, and Internet Explorer are blocking unsecured web content, including some content in VIULearn (Desire2Learn).  Please click here for more information.